We help our clients from this sector to respond to these changes through superior online customer experiences and enhanced speed-to-market of their products. On the other hand, we help these clients withstand the performance pressures through leveraging technologies such as AI for operational efficiencies, human-less but human-like communication with their customers and for ensuring regulatory compliance.
Leading US based Lending Company
A leading bank in the US with more than $60B in loan assets. For the personal loans division, agents of the company utilize a web interface for addressing the borrower’s/end user’s requests for different workflows such as change of bank account, additional payment, queries regarding existing loan, switching their current payment plans, etc.
Leading BankTech Company based in California
Global banking automation product company based in Los Angeles, USA with clientele in US, India, Eastern Europe and Middle east
Leading Bank in UAE
Through its network of branches in the UAE, the bank, which was established as a public shareholding company, offers a wide range of banking services, adopting a customer-driven, time and effort saving policy with a highly qualified and specialized team.
Leading Bank in Bahrain
The bank, headquartered in Bahrain, is currently the Kingdom’s leading provider of retail and commercial banking services with 25 branches with an ever-expanding presence. The bank has overseas branches in the UAE and the Kingdom of Saudi Arabia.
Public sector non-banking financial company
A public sector non-banking financial services firm in India with a customer base of 3.3 million.
Alizz Islamic Bank
Alizz Bank is a pioneer in offering online banking to its customers. However, as competitors started catching up, the client wanted to completely transform the way in which it provided these services. The client wanted to transform their core banking software to be the latest extensible product. They also wanted to offer extended services to their existing, strong user base.
Investments in customer digital experience, artificial intelligence and cyber security will increase exponentially in the Banking and Financial sector. This will have far reaching positive implications for the future. To know more about top trends and deeper insights, click on this link to access the Gartner insights.