As part of business needs, our client wanted to provide the following facilities to its customers:
• Mobile App and Customer portal for its customers for viewing mapped account details and making payments.
• Payment Gateway integration for the above
• Ability to do eKYC of new customers by linking with Aadhar, License, and Personal Identification databases
• Security features like multi-factor authentication (MFA), biometric authentication, auto-detect SIM Card change, and device fingerprinting
We were entrusted to build and implement the mobile application and customer portal for the client.
The solution we developed provided the following features:
• Customer Registration Portal and KYC Management
• Online Product Subscription and Integrated view of all the products
• Online payment System
• Online Live Virtual Chat Rooms for Auction
• Report Management System
• Request Management
• Alerts and Notifications
Our solution ensured that our client’s customers – from the traditional to the tech-savvy young – got financial products and services that perfectly fit their unique situation with speed and agility. Delivering delightful customer experiences, bridging the gap between data and insights, helping clients respond to market drivers with agility and speed, making employees more productive and effective were the major benefits delivered.